Resources After a Hurricane

  • Emergency referral line: 211
  • Traffic information: 511
  • Collier County Emergency Management: 239-252-8444
  • FEMA Assistance Registration: 800-621-3362,
  • Florida Department of Agriculture & Consumer Services: 800-435-7352
  • Elder Affairs: 800-963-5337
  • Unemployment Claims Emergency Hotline: 800-204-2418
  • Florida’s Information line: 1-800-342-3557
    • Or text FLRESPONDS to 888777
  • American Red Cross: 1-800-733-2767
  • Veterans Who Need Assistance: 1-800-507-4571
  • Florida’s Price Gouging Hotline: 1-866-966-7226
  • Report Disaster Fraud: 866-720-5721
  • Neighbors 4 Neighbors: 305-597-4404
  • Apply for Disaster Loans: 1-800-659-2955
  • Free Hurricane Irma Home Cleanup Hotline: 1-800-451-1954
  • Find gas,
  • Boil water notices,
  • SAMHSA Disaster Distress Helpline: 1-800-985-5990, for Spanish press 2
    • Text TalkWithUs to 66746 for English
    • Text Hablanos to 66746 for Spanish

Insurance Hotlines:

  • Florida Insurance Claim Hotline: 800-277-8676
  • State Farm: 800-732-5246
  • Allstate: 800-547-8676
  • Citizens: 866-411-2742
  • Nationwide: 800-421-3535
  • USAA (Military): 800-531-8222


Helpful Resources:

Today (9/20), Governor Rick Scott announced the state has been awarded federal Dislocated Worker Grants to provide temporary employment to Floridians affected by Hurricane Irma. The Dislocated Worker Grants, administered by the Florida Department of Economic Opportunity, provide disaster relief employment in the form of temporary jobs that support storm response and recovery efforts.

Governor Scott said, “As we all recover from Hurricane Irma, we are doing everything we can to help Floridians get back on their feet. This federal funding will provide important employment opportunities to Floridians who may have lost their jobs due to the impacts of this massive storm and will also support ongoing recovery efforts. Now, Floridians can get back to work helping those in their communities. We will continue to work together to make sure everyone has the support they need to rebuild.”

Disaster relief employment pertains to projects that provide food, clothing, shelter and other humanitarian assistance for disaster victims and projects that involve demolition, cleaning, repair, renovation and reconstruction of damaged structures and facilities. Individuals who qualify for disaster relief employment are people who are temporarily or permanently laid off as a consequence of the disaster, dislocated workers, and individuals who are long-term unemployed.

DEO Executive Director Cissy Proctor said, "DEO is working with local CareerSource Florida workforce boards across the state to connect dislocated job seekers with cleanup opportunities. We will continue to use these grants and all other resources we have available to help communities fully recover from Hurricane Irma.”

For information regarding National Dislocated Worker Grants, visit your local CareerSource Center at

In addition to the Dislocated Worker Grants, DEO is also providing the following programs to assist in recovery from Hurricane Irma:

  • The Florida Small Business Emergency Bridge Loan Program provides cash flow to businesses damaged by a disaster. The short-term, interest-free loans help bridge the gap between the time damage is incurred and when a business secures other financial resources, including payment of insurance claims or longer-term Small Business Administration loans. Go to for more information.
  • DEO is currently surveying businesses in affected counties to determine damage. To access the business survey, please go to and select “Hurricane Irma” from the drop-down menu. 
  • The Disaster Unemployment Assistance (DUA) Program provides assistance to businesses and residents whose employment or self-employment was lost or interrupted as a result of Hurricane Irma. To apply for DUA, go to or call the Florida Disaster Unemployment Assistance Line at 1-800-385-3920.

Goodwill Industries of Southwest Florida, Inc. will be distributing disaster relief vouchers (while they last) from their Job Link Center at their Goodwill Towne Center Retail and Donation Center located at 3759 E. Tamiami Trail in Naples beginning tomorrow, Saturday, September 16th. People can redeem the vouchers on donated items they need at any Goodwill store in our Southwest Florida area. 

For more information call Dwight Powell at (239) 823-8229.

In the aftermath of Hurricane Irma, Uber offers free rides: Rides are free, up to $25 a ride (up to 2 rides per person). In Lee and Collier County you can use the code FMNSHELTER

  • How to redeem your free ride:
    • Tap ‘Payment’ in your app menu
    • Scroll down to Promotions
    • Tap Add Promo Code/Gift Code

Prevent becoming the victim of an unlicensed activity scam after a natural disaster:

  • Disaster Contractors Network
    • Disaster Contractors Network is an online tool that allows the general public to connect with contractors and suppliers when storm-related services are in high demand or conversely, allows contractors and suppliers to provide goods and services to the general public when storms or other natural disasters hit areas of Florida.


  • Operation Blue Roof
    • Managed by the U.S. Army Corps of Engineers on behalf of the Federal Emergency Management Agency (FEMA). The purpose of Operation Blue Roof is to provide homeowners in disaster areas with free-of-cost fiber-reinforced plastic sheeting to cover their damaged roofs until arrangements can be made for permanent repairs.